A-Z GIANTS GAMEDAY GUIDE
Fort McMurray Giants Baseball Club (FMGBC)
ADMISSIONS
All persons, excluding children under the age of six (6), must have a ticket for admission into Legacy Dodge Fied at Shell Place. Ticket holders are restricted to sitting in the location that appears on their ticket and agree to abide by facility policies, as well as provincial and federal laws. FMGBC reserves the right to revoke tickets by refund of purchase. All persons entering Legacy Dodge Field at Shell Place are subject to search.
ALCOHOL
Intoxicated or alcohol impaired individuals may be denied admission into the stadium, or subsequently required to leave upon request. Violators are subject to applicable legal action. Such ejections or denial of admission are not grounds for refunds.
ANIMALS
Service animals (dogs) for guests with disabilities are permitted. All other animals are prohibited. All service animals (dogs) must remain under the control of the handler at all times.
ANNOUNCEMENTS OR MESSAGES
No announcement or message will be made over the public address system unless an emergency is present. Requests for emergency messages need to be presented to an Security Officer, or event staff.
ASSUMED RISK
People attending baseball games assume all risks and danger of personal injury and all hazards arising from or related in any way to the event, whether occurring prior to, during, or after the event.
ATM MACHINES
There are ATM machines in Legacy Dodge Field at Shell Place. An ATM machine is located on the 3rd base concession arena by the Suite Entrance by the escalators and will only be available while the building is open to the general public.
BABY CHANGING STATIONS
Baby changing stations are available in the public restrooms in the baseball stadium.
BABY STROLLERS/CARRIERS
Baby strollers/carriers are permitted in Legacy Dodge Field at Shell Place.
BACKPACKS
Backpacks are not allowed in Legacy Dodge Field at Shell Place.
BANNERS, FLAGS OR SIGNS
Banners, signs or flags are not permitted inside the baseball facility. Use of banners, signs and flags is limited to FMGBC recognized sponsored groups and need prior approval from the FMGBC.
CAMERAS/VIDEO CAMERAS
Cameras (no camera cases) are permitted for personal use. Any commercial photography is prohibited. Cameras with lenses are permitted as long as they do not exceed 3 inches or the lens (detachable or non-detachable) does not create a disturbance or obstruct the view of other fans. The use of tripods, mono-pods, video cameras and flash photography is prohibited inside Legacy Dodge Field at Shell Place unless prior approval from the FMGBC.
CHAIR BACKS & SEAT CUSHIONS
Chair backs are not permitted to be brought into Legacy Dodge Field at Shell Place. Seat cushions are permitted as long as they are 16” wide or smaller. No back or metal frame is permitted.
CONCESSIONS
Concession stands will open at the same time patrons are allowed to enter the stadium. FMGBC operates the concession stands. Other groups or individuals will not be allowed to sell food items inside the stadium fence without the permission of the FMGBC.
CONDUCT
The Western Canadian Baseball League and the Fort McMurray Giants Baseball Club promote good sportsmanship by student-athletes, coaches and fans. We request your cooperation by supporting the participants and officials in a positive manner. Fans are reminded they are prohibited from entering the playing field before, during and after the playing contest. Negative comments directed at student-athletes, coaches, game officials, team representatives, or other fans are subject to ejection. The WCBL and FMGBC thank you for your cooperation.
DRONES (Remote Controlled Model Aircraft/Unmanned Aerial System)
Policies prohibit the use of drones on Regional Recreation Corporation of Wood Buffalo property without prior approval from the RRCWB and FMGBC.
ELECTRONIC TICKET SCANNING
All tickets will be electronically scanned to verify authenticity. Tickets which have been scanned upon entry cannot be reused by another fan. Patrons assume all risks for tickets purchased through sources other than the FMGBC Ticket Office.
ELEVATOR
Proper game credentials or premium area (suites and club area) game tickets are required to use the elevator in Legacy Dodge Field at Shell Place.
EMERGENCY MEDICAL PROCEDURES
For assistance in any medical emergency, please contact a security guard or FMGBC personnel. It is extremely important that the exact location of the medical emergency is given so medical personnel know where the emergency is occurring.
EVACUATION
In the event of an emergency, stadium staff will utilize the public address system to inform patrons of the situation and any instructions. In the unlikely event of an evacuation, please remain calm, assist others and follow the instructions of the game day event staff and police/safety personnel.
FAMILY/SPECIAL NEEDS RESTROOMS
Family/special needs restrooms are located on the concourse level. These restrooms are all wheelchair accessible.
FIELD ACCESS
Spectators are prohibited from entering the playing field before, during or after the playing contest unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest.
FIELD ACCESS
Spectators are prohibited from entering the playing field before, during or after the playing contest unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to arrest.
FIRST-AID ROOM
First aid rooms located on the concourse level, First Base Side (Visiting Dugout) by section 105 & 106.
FOOD AND BEVERAGES
Patrons may not bring outside food or beverages inside the stadium. Concession stands are located in the baseball facility.
GAME DATES AND TIMES
FMGBC game dates and times are subject to change. In the event a game date or game time is changed, this information will be posted on www.fortmcmurraygiants.ca
GATES OPEN
Stadium gates are open 2 hours prior to the start of the game.
INCLEMENT WEATHER
In the event of inclement weather, (i.e. dangerous winds, rain, electrical storm, etc.) all guests will be advised that it is in their best interest to seek shelter. Emergency instructions will be delivered via the public address system when possible.
LOST CHILDREN
Parents/guardians with a lost child should contact an event staff person, police or security guard to notify them their child is missing. Measures will be taken to locate the child. If a child gets separated from his/her party, he/she should notify the nearest security guard or event staff member. If the child knows his/her seat location, attempts will be made to return that child to that location. Parents should pre-determine an area both inside and outside the stadium to meet in the event they get separated.
LOST AND FOUND PROCEDURES
The lost and found is located at the main gate. All items that have been turned over to event staff personnel, or security guards will be taken to the ticket booth in the baseball stadium. Items not picked up by the end of the game will be turned over to the FMGBC Management. Individuals who have lost items should email info@fortmcmurraygiants.ca to inquire about lost items. Fort McMurray Giants Baseball Club is not responsible for lost or stolen property.
PARKING LOT LOCATION AND HOURS
Due to construction or other events at the RRC, lots are subject to change. Overnight parking is not prohibited. Parking within close proximity to the stadium is at your own risk. Hit baseballs occasionally damage vehicles parked in close proximity.
PARKING - ADA/MOBILITY ACCESSIBLE PARKING
ADA/Mobility parking is provided on a first-come first-serve basis. To qualify, a vehicle must display a valid provincial permit, and permit holders must be present in the vehicle.
PARKING - RV's
No special parking for RV's provided.
RE-ENTRY
Legacy Dodge Field at Shell Place has a re-entry policy. Once a guest leaves the stadium, they will be permitted back in with a valid ticket to the current game. Guests should plan accordingly and bring everything they need to the stadium upon initial entry.
RESTROOMS
Restrooms are located on the concourse level (1st base side and 3rd base side). All restrooms are wheelchair accessible.
SECURITY OF STADIUM
- ● You and your belongings may be searched upon entry into the stadium.
- ● By tendering your ticket and entering the stadium, you consent to such searches
and waive any related claims that you might have against FMGBC. If you elect not to consent to a search, you will not be allowed into the stadium. Please consult the “Stadium Policies” for items not allowed in the stadium. - ● Intoxicated and/or impaired fans may not be allowed into the stadium or removed from the stadium.
- ● Suspicious activity, disruptive patrons and guest related problems should be reported to an FMGBC staff or security guard immediately.
- ● Uncooperative patrons showing disregard for other patrons, the stadium or the teams may be ejected from the facility.
- ● Ticket holders are responsible for their conduct as well as the conduct of their guests and/or person using the tickets.
- ● Spectators are prohibited from entering the playing field before, during and after the playing contest unless they are properly credentialed or accompanied by an authorized staff member. Violators are subject to ejection and/or arrest.
- ● An ejected patron will not be allowed to return for the remainder of the game. Re-entry by an ejected person is grounds for arrest.
SEE SOMETHING/SAY SOMETHING
Fort McMurray Giants Baseball Club and Western Canadian Baseball League want you to enjoy your game day at the baseball facility. You play an important role in creating an enjoyable game day experience at these facilities. If you see something suspicious, say something to local authorities located throughout the arena.
STADIUM POLICIES
- ● All persons, excluding children under the age of six (6), must have a ticket for admission into the baseball stadium.
- ● Ticket holders are restricted to sitting in the location that appears on their ticket.
- ● All persons are subject to search.
- ● Small clutch purses no larger than 4.5”x 6.5” and clear bags 12”x 6”x12” are permitted and are subject to search.
- ● Service animals for guests with disabilities are permitted. All other animals are prohibited. All service animals must remain under the control of the handler at all times.
- ● Legacy Dodge Field at Shell Place is designated as a tobacco free campus facility. Tobacco and smoking preparation (electronic cigarettes, vapor devices, etc.) use is prohibited.
- ● No chair backs are allowed in the stadium.
- ● Ticket holders are responsible for their conduct as well as the conduct of their guests and/or person using the tickets.
- ● The following items are not permitted in Legacy Dodge Field at Shell Place: banners, signs or flags, umbrellas, tobacco products, beach balls, explosives, weapons, firearms, drones, outside food or drink, ice chests, backpacks, video cameras, cameras with lens longer than 3 inches (detachable or non-detachable), tripods, monopods, laser pointers, selfie sticks and any item that may create a safety concern, disturbance or obstructs the view of other fans.
SUITES AND CLUB SEATS
Individuals must have proper game tickets/credentials to access the premium areas of Legacy Dodge Fied at Shell Place.
THROWING OF ITEMS
Throwing of any items is prohibited, and may result in eviction and/or prosecution.
TICKET BOOTH GAME DAY HOURS
Game day tickets are sold in the ticket booths located at the main entrances to the baseball facilities. Game day ticket sales begin 2 hours prior to the start of the game and will close at the end of the 6th inning for baseball.
TICKET OFFICE - WILL CALL
“Will Call” tickets are distributed from the ticket booths located at the main entrances to the baseball facilities starting 2 hours prior to the start of the game. The person picking up the tickets must present a photo ID in order to receive their tickets. “Will Call” tickets may also be picked up from the main Giants office located at the main gate from 1:00 p.m.-5:00 p.m. on game days
TICKET REPLACEMENT PASSES
Replacement passes are available to season ticket holders and individual ticket holders for the following reasons:
- ● Tickets are to be left for a friend
- ● Tickets were lost or stolen
- ● Tickets were accidentally destroyed
Requests for replacement passes can be placed only by the ticket holder of record. Replacement passes are issued solely at the discretion of the Ticket Office. Replacement passes take precedence over the original ticket(s). Anyone attempting to gain admittance to an event using original ticket(s) after a replacement pass has been issued will be escorted from the facility and could face prosecution.
TOBACCO PRODUCTS
Legacy Dodge Field at Shell Place is designated as a tobacco free facility. Tobacco and smoking preparation (electronic cigarettes, vapor devices, etc.) use is prohibited in Legacy Dodge field at Shell Place. We request and appreciate your adherence and compliance with this Policy.
TRASH
Trash receptacles for the disposal of trash and other items are placed throughout the stadium. Please help keep the stadium clean by properly disposing of your trash.
UMBRELLAS
Umbrellas are prohibited in the baseball stadium. Fans should bring appropriate rain gear in case of inclement weather.
VIDEO CAMERAS
Video cameras are not permitted in the stadium.
WEAPONS/FIREARMS
No weapons/firearms of any kind are permitted in the baseball complex.
WEATHER (LIGHTNING)
When lightning is detected within fifteen (15) KM of the baseball stadium, the game will be suspended until further notice. The game will resume after thirty (30) minutes of no detected lightning strikes within a fifteen (15) KM radius of the stadium. There will be a short warm-up period for the teams following this thirty (30) minute suspension.
WEATHER (REFUGE AREAS)
If the game is stopped or delayed for severe weather, fans may be directed to weather refuge areas.
WEATHER WARNINGS
If necessary the general public will be informed of severe weather conditions via the public address system.